This article will guide you through accessing and navigating the Help Center within the myStop® mobile app, ensuring you can find the information you need quickly and easily.
Accessing the Help Center
- Open the myStop® mobile app: Launch the myStop® app on your mobile device.
- Navigate to the Menu: Tap the menu icon
to open the main menu.
- Select Help Center: In the menu, find and tap on the Help Center link
Navigating the Help Center
- First Screen: After selecting the Help Center, you will be taken to the main Help Center screen featuring the How To articles.
- Selecting an Article: Tap on any article to view its content. This will open the article within the app.
Navigation Features
|
Back Button: Located at the top left of the screen, this button takes you back to the Real-time Info page. |
|
| Help Center Logo: Clicking the Help Center logo will take you to the home page of the myStop® Help Center. | |
| Search Bar: Use the search bar to find specific content within the Help Center. | |
| Breadcrumb Navigation: Located below the search bar, this allows you to jump back to the category or Help Center home pages. |
Using the Breadcrumb Navigation
- Home Page: Click on myStop® in the breadcrumb navigation to return to the Help Center home page.
- Category Page: Click on the category name to go back to that category's listing of articles.
Viewing Articles
- Article Content: Once you select an article, you will see the same navigation features as on other pages.
- Toggle Navigation Button: This button allows you to open a side panel navigation where you can see different categories and articles. Tap to the right of the screen to close the side navigation.
- Table of Contents: For longer articles, a table of contents section will appear. Tap the table of contents text to expand it and click on any headers to jump to that section.
Additional Features
- Zoom: Double-tap any image to zoom in, and double-tap again to return to the normal zoom level. You can also use the pinch feature to zoom the text to your preferred size.
- Links: Articles may contain links to other articles or resources. Clicking on these links will take you to the respective content within the Help Center.
- Previous and Next Article Buttons: At the bottom of each article, you can use these buttons to navigate to the previous or next article in the series.
- Return to Top: If you're using an Apple device, double-tap the status of your phone (near the date and time) to automatically scroll to the top of any article.
- Back Arrow: Click on the back arrow to return you to the Real-time Info screen. Note that the back arrow will not take you to the previous Help Center article.